Victor is a seasoned government leader, having served as a Minister in NSW for 12 years, and is best known for his role as Minister for Customer Service and Digital Government.

He is considered a pioneer of digital government in Australia, and his achievements have been admired, studied and modelled by other governments around the world.

Since retiring from politics in 2023, Victor has been appointed to Accenture’s Global Luminaries Program to champion the cause of digital government around the world. 

Victor is the inaugural Chair of the Commonwealth Government’s Digital Identity Expert Panel. 

Victor is also the inaugural Chair of the Commonwealth Government’s Independent Advisory Panel for MyGov and Services Australia.

In addition, Victor is a Professor at UNSW and Director of the Trustworthy Digital Society Hub, a joint initiative of UNSW and UTS.

Victor is a board member of the Tech Council of Australia and Adviser to the Brain and Mind Institute based at the University of Sydney. 

In 2023 Victor launched ServiceGen, a firm that provides advice to governments and complex organisations with a mission of profoundly reimagining services for the digital age.